Privacy Policy

Radiant Health & Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website radianthealthnow.com, schedule services, or communicate with us. Our services are available to residents of Tennessee only.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, and other identifying details.
• Health Information: Medical history, weight, health conditions, prescriptions, and related information needed for your telehealth care.
• Payment Information: Processed securely through third-party payment providers (e.g., PayPal, credit card processors). We do not store your payment card details.
• Technical Information: Cookies, usage data, and analytics information collected automatically when you use our website.

Your information is used to:

• Provide and manage telehealth and wellness services.
• Process payments and schedule appointments.
• Communicate with you about your care, updates, and services.
• Comply with legal, regulatory, and medical requirements.
• Improve our website and services through analytics.

Phone Numbers & Text Messaging:

• Your phone number will be used exclusively to send you messages you have opted to receive based on your consent.
• By providing your phone number, you consent to receive text messages from Radiant Health & Wellness regarding your inquiries, account updates, and other relevant information.
• Message frequency will vary. Message and data rates may apply.
• For assistance, reply HELP or contact us at info@radianthealthnow.com.
• To stop receiving messages, reply STOP. No further messages will be sent.
•  Data Security: Your data is protected and retained only as needed. 

We do not sell your personal information. We may share your information only with:

• Licensed medical providers and staff involved in your care.
• Third-party service providers (such as EMR for scheduling, and payment processors).
• Shipping carriers if products or supplies need to be delivered.
• Legal or regulatory authorities when required by law.

We maintain appropriate safeguards to protect your personal and health information, including HIPAA-compliant electronic medical record systems. However, no online system is completely secure, and we cannot guarantee absolute security.

As a client, you have the right to:

• Access the personal and health information we maintain about you.
• Request corrections or updates.
• Request deletion of your information, subject to legal and medical record-keeping requirements.

Our website may use cookies, pixels, and similar technologies (including Google Analytics and Meta Pixel) to understand site traffic and improve services. You can adjust your browser settings to refuse cookies if preferred.

Radiant Health & Wellness provides services only to residents of Tennessee. If you are outside of Tennessee, our website and services are not intended for your use.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us: Radiant Health & Wellness, Email: info@radianthealthnow.com